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A person is looking for contact information on the phone.
A person is looking for contact information on the phone.

Contact our heating services

Our customer service is here for you! You can contact us by phone or online. You can always reach us via the energy account. Our office is closed for the time being, due to the exceptional situation, so please contact us online or by phone.

Contact information

Switchboard: call+358 8 558 43300
Street address: Solistinkatu 4, 90140 Oulu
Postal address: PL 116, 90101 Oulu

Contact our customer service

Our customer service will help you with any questions you may have about heating and invoicing, from Monday to Thursday between 8 am and 4 pm, and between 9 am and 4 pm on Fridays.

call+358 8 577 5110
lampopalvelut@aspa.oulunenergia.fi

Technical advice for heating services

call+358 8 887 0101
kl-tekninenneuvonta@oulunenergia.fi

District heating connections

Risto Haapalainen
call044 7033424

Minna Pesonen
call050 4174325

lampopalvelut@oulunenergia.fi

Deployment and final inspections of district heating and heating plans

call+358 8 887 0101
kl-tekninenneuvonta@oulunenergia.fi

Report outages to our 24-hour on-call number for heating services

call+358 8 55 843 425

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Contact our experts

Here you can find the contact information of our experts. We will help you with any questions you may have about heating services. Contact us and we will continue our discussion!

Our experts' contact details

Invoicing

We want to make paying your district heating bill as easy and flexible as possible. We have put together this information pack to help make it as easy as possible for you to pay your bill.