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Frequently asked questions

We’ve put together answers to frequently asked questions that may be helpful to you. If you cannot find the information you are looking for, you can submit your question using the contact form, and we will respond to you as soon as possible.

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Why can some network companies have much lower fees, while others have very high fees?

The price level varies depending on the number of customers and the structure and location of the electrical power network. 

In a densely built urban area, consumption is high in a small area, while the length of the network maintained in rural areas is greater per customer. In urban areas, network construction is often more demanding and therefore more expensive in relation to network length than in rural areas. The Energy Authority approves the prices of the network service for different regions. Prices are always based on the actual costs of each region.

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See also

Have the operations of Oulun Energia Sähköverkko Oy been efficient compared to other network companies?

In terms of the efficiency and reliability of electricity distribution, Oulun Energia Sähköverkko Oy is one of the best in Finland according to the Energy Authority.

Does the electricity network company's obligation to reimburse the overcharge charged during the four-year period also apply to the successor company in the event of an asset deal?

Yes, it does. Under electricity market legislation, the transferee of an electrical power network or, in the case of a merger, the acquiring company, is responsible for restoring any overpricing to the customers of the transferring or merging electricity network company for both the current and the preceding four-year monitoring period.

When does the Energy Authority investigate whether the pricing of the network service is reasonable?

The Energy Authority examined the reasonableness of pricing for 2024–2027 in 2028.