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Frequently asked questions

We’ve put together answers to frequently asked questions that may be helpful to you. If you cannot find the information you are looking for, you can submit your question using the contact form, and we will respond to you as soon as possible.

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Why do the prices of the network service and the fixed fee of the standard tariff electricity differ from time-of-use or seasonal electricity prices, even though the same electricity circulates on the network regardless of the product?

The fixed fee covers, in particular, the costs of constructing and maintaining the network. The larger the fuse size, the stronger the network needs to be. Time-of-use and seasonal electricity customers usually consume more energy. The fixed fee for these is therefore higher, but the price for energy is lower.

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