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Frequently asked questions

We’ve put together answers to frequently asked questions that may be helpful to you. If you cannot find the information you are looking for, you can submit your question using the contact form, and we will respond to you as soon as possible.

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Why do I need to sign in to the app?

You don't have to sign in to the app, but you can access all of the app's features by signing in.

As a logged-in user, you can monitor your electricity and heat consumption and view your own customer data.

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