District heating is an easy and reliable heating method. Nonetheless, it is advisable to monitor the condition and operation of the equipment in order for malfunctions to be repaired immediately.

A Heating Guarantee is based on the monitoring and analysis of measurement data. Analysing the condition of the equipment on a monthly basis identifies any discrepancies in consumption as well as the majority of equipment malfunctions. The Heating Guarantee guarantees our customers a carefree daily life, helping to detect and repair any possible malfunctions quickly. If we encounter any issues, our specialists will contact you immediately.

The Heating Guarantee includes:

• An inspection of the district heating equipment at the beginning of the contract
• A regular condition analysis in which we monitor cooling, flow, and energy consumption
• A 24-hour emergency call service
  Free-of-charge repair of equipment malfunction on weekdays from 7 am to 3 pm. Other times according to the price list.
• Replacement spare parts at a competitive price
• Free-of-charge dimensioning of a new heating substation when replacing equipment
• The contract is valid for 24 months, after which it will continue on a non-fixed-term

Price list