District heating service charges
Fees include, but are not limited to, administrative costs, as well as connection and disconnection fees.
Connection and disconnection of heating due to issues such as late payments
Connection and disconnection of heating when the customer's equipment cannot be accessed
District heating messaging fees
Product |
Price (VAT 0%) |
Price (VAT 25.5%) |
|
Document fee:
Copies, prints, report, certificate, extra payment
|
EUR 11.95 | EUR 15.00 |
| Usage report | EUR 19.92/location | EUR 25.00/location |
|
Examination of contract data:
Examination of information related to the contract (such as the duration of the contract, validity, etc.) is charged as working hours, in accordance with actual work time spent, charged in hourly increments
|
EUR 99.60/h, charged in hourly increments | EUR 125.00/h, charged in hourly increments |
|
Invoicing for waiting time if the heating substation cannot be accessed at the agreed-upon time
|
EUR 99.60 | EUR 125.00 |
| On-site consultations and inspections | EUR 99.60/h | EUR 125.00/h |
| Fee collection visit at the customer's home | EUR 63.74 | 80,00 € |
|
Late fee, payment reminder, disconnection warning.
—Interest on late payments is charged in accordance with the interest on late payments as defined by the Bank of Finland.
|
EUR 5.00 | tax-free |
| Refund of excess payment | EUR 7.97 | EUR 10.00 |
|
For services not included in the price list, the amount corresponding to the work time used shall be charged hourly.
|
EUR 99.60/h, charged in hourly increments | EUR 125.00/h, charged in hourly increments |
Connection and disconnection of heating due to issues such as late payments
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Connection/disconnection during working hours | EUR 107.57 | EUR 135.00 |
|
Connection as a separate order outside working hours or on the same day
|
EUR 159.36 | EUR 200.00 |
Connection and disconnection of heating when the customer's equipment cannot be accessed
Minimum prices are listed, charged according to actual costs
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Connection/disconnection during office hours, outside the property | EUR 501.99 | EUR 630.00 |
| Connection outside working hours, outside the property | EUR 1,035.86 | EUR 1,300.00 |
District heating messaging fees
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Transmitting district heating energy and water flow data from the metering point | EUR 6.00/month | EUR 7.53/month |
| Transmitting energy data, district heat water flow data, and water meter data from the metering point | EUR 8.00/month | EUR 10.04/month |