Service price list
Oulun Energia offers its district heating customers a wide selection of services. The services offer you a quick and comprehensive overview of the current state of your heating system. They also enable you to ensure that your heating works in an energy-efficient and reliable manner in all situations.
Commissioning inspection of district heating equipment
Reporting, analysis, and calculation services
Maintenance, repair, and installation services for district heating
Additional district heating services (heat security, condition inspection, heat distribution center)
District heating service charges
Connection and disconnection of heating due to issues such as late payments
Connection and disconnection of heating when the customer's equipment cannot be accessed
District heating messaging fees
Guidance and inspections
| Product | Price (VAT 0%) | Price (VAT 25.5%) |
| Instructions on the use of district heating | EUR 79.68 | EUR 100.00 |
| On-site consultations and inspections | EUR 99.60 | EUR 125.00/h |
Commissioning inspection of district heating equipment
- Including repair inspections, modification inspections, and final inspections.
|
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Next business day | EUR 0.00 | EUR 0.00 |
| Same day or outside office hours | EUR 199.20 | EUR 250.00 |
| Reinspection of a district heating installation | EUR 99.60 |
EUR 125.00 |
Reporting, analysis, and calculation services
- District heating usage and consumption report
| Product | Price (VAT 0%) | Price (VAT 25.5%) |
| Annual usage report | EUR 0.00 | EUR 0.00 |
| Consumption data and other additional reports | EUR 19.92/location | EUR 25.00/location |
District heating maintenance, repair, and installation services
- Malfunction repair of district heating equipment. Minimum invoicing 1 hour, with additional time invoiced in half-hour increments
|
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| During normal working hours | EUR 60.56/h | EUR 76.00/h |
| On weeknights and Saturdays | EUR 90.84/h | EUR 114.00/h |
| On Sundays | EUR 121.12/h | EUR 152.00/h |
| Differential pressure regulator tuning | EUR 99.60/location | EUR 125.00/location |
| Starting fee (including 30 km of driving, additional distance 1 €/km) | EUR 23.90 | EUR 30.00 |
District heating additional services
Heating Guarantee
When you make a Heating Guarantee agreement with us, we ensure the energy-efficient and reliable operation of the district heating equipment in all situations on your behalf.
Additional information and price listDistrict heating inspection
District heating inspection significantly improves the safety and reliability of heating. During the inspection, any maintenance needs of the district heating equipment are checked.
Additional inspection and price listHeating substations
It is recommended to replace the heating substation approximately every 20-25 years. Our turnkey service takes care of the planning and installation, as well as the dismantling of the old equipment, on your behalf.
Additional information and price listDistrict heating service charges
- Fees include, but are not limited to, administrative costs, as well as connection and disconnection fees.
|
Product |
Price (VAT 0%) |
Price (VAT 25.5%) |
|
Document fee:
Copies, prints, report, certificate, extra payment
|
EUR 11.95 | EUR 15.00 |
|
Examination of contract data:
Examination of information related to the contract (such as the duration of the contract, validity, etc.) is charged as working hours, in accordance with actual work time spent, charged in hourly increments
|
EUR 99.60/h, charged in hourly increments | EUR 125.00/h, charged in hourly increments |
|
Invoicing for waiting time if the heating substation cannot be accessed at the agreed-upon time
|
EUR 99.60 | EUR 125.00 |
| On-site consultations and inspections | EUR 99.60/h | EUR 125.00/h |
| Fee collection visit at the customer's home | EUR 63.74 | 80,00 € |
|
Late fee, payment reminder, disconnection warning.
—Interest on late payments is charged in accordance with the interest on late payments as defined by the Bank of Finland.
|
EUR 5.00 | tax-free |
| Refund of excess payment | EUR 7.97 | EUR 10.00 |
|
For services not included in the price list, the amount corresponding to the work time used shall be charged hourly.
|
EUR 99.60/h, charged in hourly increments | EUR 125.00/h, charged in hourly increments |
Connection and disconnection of heating due to issues such as late payments
|
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Connection/disconnection during working hours | EUR 107.57 | EUR 135.00 |
|
Connection as a separate order outside working hours or on the same day
|
EUR 159.36 | EUR 200.00 |
Connection and disconnection of heating when the customer's equipment cannot be accessed
- Minimum prices are listed, charged according to actual costs
|
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Connection/disconnection during office hours, outside the property | EUR 501.99 | EUR 630.00 |
| Connection outside working hours, outside the property | EUR 1,035.86 | EUR 1,300.00 |
District heating messaging fees
|
Product |
Price (VAT 0%) | Price (VAT 25.5%) |
| Transmitting district heating energy and water flow data from the metering point | EUR 6.00/month | EUR 7.53/month |
| Transmitting energy data, district heat water flow data, and water meter data from the metering point | EUR 8.00/month | EUR 10.04/month |